Get in touch
Membership help, a payment question, a bug or an idea: we read everything.
Sims4ModsContact@protonmail.com
We usually reply within 2 business days. Builder and Architect supporters: mention your tier and the email you joined with, and we'll answer you first.
Lost your supporter key?
Joined on Gumroad? Your license key is in your Gumroad receipt email (and in your Gumroad library, if you have a Gumroad account). Joined on our site? Email us with the email you used when joining, or the date of your last payment and the last 4 digits of the card (or your PayPal email). We'll send you a new key.
Please never send
- your full card number or security code;
- your supporter key (we never need it, and we'll never ask for it).